Privacy Policy

This website is maintained and operated by MDV Industria e Comercio de Portas LTDA.

We collect and use some personal data belonging to users who use our website. In doing so, we act as the controller of this data and are subject to the provisions of Federal Law n. 13,709/2018 (General Personal Data Protection Law – LGPD).

We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:

– Who should use our website

– What data we collect and what we do with it;

– Your rights in relation to your personal data; and

– How to contact us.

1. Data we collect and reasons for collecting

Our website collects and uses some personal data from our users, in accordance with the provisions of this section.

1.1. Personal data expressly provided by the user

We collect the following personal data that our users expressly provide to us when using our website:

The collection of this data takes place at the following times:

– When the user uses the contact form

The data provided by our users is collected for the following purposes:

– So that the user can contact our company

– So that we can offer you products and services

1.2. Sensitive data

Sensitive data from our users will not be collected, thus understood those defined in arts. 11 and following the Personal Data Protection Act. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.

1.3. Cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities and user preferences. Cookies do not allow any file or information to be extracted from the user’s hard drive, and it is not possible, through them, to have access to personal information that did not come from the user or the way he uses the website’s resources.

a. This website’s cookies

Website cookies are those sent to the user and administrator’s computer or device exclusively by the website.

The information collected through these cookies is used to improve and personalize the user experience, and some cookies may, for example, be used to remember user preferences and choices, as well as to offer personalized content.

b. Third-party cookies

Some of our partners may set cookies on the devices of users accessing our website.

These cookies, in general, aim to enable our partners to offer their content and services to the user who accesses our website in a personalized way, by obtaining navigation data extracted from their interaction with the website.

The user can obtain more information about third-party cookies and how the data obtained from them is treated, in addition to having access to the description of the cookies used and their characteristics, by accessing the following link:

Google Analytics:

https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage

Meta Pixel (Facebook, Instagram)

https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

The entities in charge of collecting cookies may transfer the information obtained to third parties.

c. Cookie management

The user can oppose the registration of cookies by the website, simply by selecting which cookies he wants to allow or block on his first access to the website, or by deactivating this option in his own browser. More information on how to do this in some of the main browsers used today can be accessed from the following links:

Internet Explorer:

https://support.microsoft.com/pt-br/help/17442/windows-internet-explorer-delete-manage-cookies

Safari:

https://support.apple.com/pt-br/guide/safari/sfri11471/mac

Google Chrome:

https://support.google.com/chrome/answer/95647?hl=pt-BR&hlrm=pt

Mozila Firefox:

https://support.mozilla.org/pt-BR/kb/ative-e-desative-os-cookies-que-os-sites-usam

Opera:

https://www.opera.com/help/tutorials/security/privacy/

Disabling cookies, however, may affect the availability of some tools and features of the website, compromising its correct and expected functioning. Another possible consequence is the removal of user preferences that may have been saved, harming your experience.

1.4. Collection of data not expressly provided for

Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or that the collection is permitted based on another legal basis provided for by law.

In any case, the data collection and the processing activities resulting from it will be informed to the website users.

2. Sharing of personal data with third parties

We do not share your personal data with third parties. Despite this, it is possible that we do so to comply with a legal or regulatory determination, or even to comply with an order issued by a public authority.

3. How long will your personal data be stored

The personal data collected by the website are stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its holders, the rights of the website controller and the applicable legal or regulatory provisions.

Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where there is the possibility or the need for storage by virtue of a legal or regulatory provision.

4. Legal bases for the processing of personal data

Each personal data processing operation needs to have a legal basis, that is, a legal basis, which is nothing more than a justification that authorizes it, provided for in the General Law for the Protection of Personal Data.

All Our personal data processing activities have a legal basis that justifies them, among those permitted by law. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, informed at the end of this Policy.

5. User rights

The website user has the following rights, conferred by the Personal Data Protection Law:

– confirmation of the existence of treatment;

– access to data;

– correction of incomplete, inaccurate or outdated data;

– anonymization, blocking or deletion of data that is unnecessary, excessive or treated in breach of the provisions of the law;

– portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;

– deletion of personal data processed with the consent of the holder, except in cases provided for by law;

– information on public and private entities with which the controller shared data;

– information about the possibility of not giving consent and about the consequences of the refusal;

– revocation of consent.

It is important to highlight that, under the terms of the LGPD, there is no right to delete data processed based on legal bases other than consent, unless the data is unnecessary, excessive or treated in breach of the provisions of the law.

5.1. How the holder can exercise his rights

To ensure that the user who intends to exercise their rights is, in fact, the holder of the personal data object of the request, we may request documents or other information that may help in their correct identification, in order to safeguard our rights and the rights of third parties. This will only be done, however, if absolutely necessary, and the applicant will be provided with all related information.

6. Security measures in the processing of personal data

We employ technical and organizational measures capable of protecting personal data from unauthorized access and situations of destruction, loss, misplacement or alteration of such data.

The measures we use take into account the nature of the data, the context and purpose of the treatment, the risks that an eventual violation would generate for the rights and freedoms of the user, and the standards currently used in the market by companies similar to ours.

Even if you do everything in your power to avoid security incidents, it is possible that a problem occurs exclusively motivated by a third party – as in the case of hacker or cracker attacks or, even, in case of the user’s sole fault, which occurs, for example, when he himself transfers his data to a third party. Thus, although we are, in general, responsible for the personal data we process, we exempt ourselves from responsibility in the event of an exceptional situation such as these, over which we have no control.

In any case, in the event of any type of security incident that could generate risk or significant damage to any of our users, we will notify those affected and the National Data Protection Authority about the incident, in accordance with the provisions of the Brazilian General Protection Law of Data.

7. Complaint to a control authority

Without prejudice to any other administrative or judicial remedy, holders of personal data who feel, in any way, aggrieved, may file a complaint with the National Data Protection Authority.

8. Changes to this policy

This version of this Privacy Policy was last updated on: 06/12/2022.

We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, either by making new features available or by suppressing or modifying those that already exist.

Whenever there is a change, our signed-up users will be notified about the change.

9. How to contact us

To clarify any doubts about this Privacy Policy or about the personal data we process, please contact us through any of the channels mentioned below:

E-mail: vendas@mdvportas.com.br

Postal address: Rua Vitor Amerício, 576, Centro, Benedito Novo, SC, 89124-000

Phone: +55 47 99613 2068

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